Returns & Exchanges
HOW TO RETURN YOUR PURCHASE
Want to return something? Please follow the returns guidelines below. Simply fill out a return form and send it back to us with the item in its original condition with all tags attached. Please click here to print the return form, or email firstname.lastname@example.org to request a form. Items that have been worn will not be refunded. The item must be returned within 7 days of receiving your delivery unless the item is deemed faulty. For health and safety reasons, if a faulty item has been worn it must be washed or we will be unable to accept it and it will be at your own cost to have it returned to you.
**PLEASE NOTE THAT DURING SALE PERIODS THERE MAY BE SPECIAL RETURN/FINAL SALE STIPULATIONS & THAT WILL BE UPDATED HERE:
-Items purchased using a 30% off coupon code will only be eligible for store credit.
-Items purchased using a 40% off coupon code are considered FINAL SALE!
We do not exchange, only refund when you have returned the original item. For any replacement items you will need to place a new order through the online store.
Please complete all fields in the form to ensure your return is processed as quickly as possible. Please note that returns can take up to 7 days to get back to us (longer for overseas).
Return all parcels to:
Avani Del Amour Returns 606 Buyers Rd, Collegeville, PA 19426
Please include your postage receipt with your parcel - if your item is deemed faulty or you received the wrong order we will refund your postage costs. With regard to faulty items, if our quality control team deems the item not faulty, then postage will not be refunded and you will be required to pay for postage should you wish the item returned to you. We are not responsible for your package whilst in transit to our head office.
For any other information regarding our returns policy, please view our Delivery & Returns page or contact us via e-mail at email@example.com
The Avani Del Amour online store does NOT accept returns on sale items or any items purchased with a 40% off or more coupon code.